Privacy Policy

This Privacy Policy describes how SlotLinQ ("we", "us", or "our") collects, uses, and shares information when you use the SlotLinQ platform, including the central marketplace website, organization booking websites, and related services (collectively, the "Service").

Information we collect

Account information

When you create an account, we collect information such as your name, email address, phone number (if provided), and password (stored in hashed form). If you sign in with a third-party provider such as Google, we receive information permitted by that provider.

Booking information

When you book an appointment, we collect details about the service, date, time, branch, and any information you provide during booking. This information is shared with the business you book with so they can fulfill your appointment.

Business and organization information

Organizations using SlotLinQ provide business details including name, description, services, branches, staff, operating hours, and branding. Some of this information may be displayed publicly on marketplace listings or booking websites.

Device and usage information

We automatically collect certain technical information when you use the Service, including IP address, browser type, device identifiers, pages visited, and actions taken. We use cookies and similar technologies as described below.

How we use information

• Provide, operate, and improve the Service
• Process bookings and facilitate communication between customers and businesses
• Authenticate users and maintain account security
• Send transactional messages such as booking confirmations and reminders
• Respond to support requests
• Comply with legal obligations and enforce our terms

How we share information

We share information with the business you book with, so they can manage your appointment. We may share information with service providers who help us operate the Service (such as hosting, email delivery, and payment processing where applicable), subject to contractual obligations. We may disclose information if required by law or to protect rights, safety, and security.

We do not sell your personal information.

Cookies

We use cookies and similar technologies for authentication, preferences (such as theme settings), and security. You can control cookies through your browser settings, though some features may not function properly without them.

Data retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of data and your relationship with us.

Security

We implement technical and organizational measures designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to data portability. To exercise these rights, contact us using the details below. You may also update account information through your account settings.

Children's privacy

The Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

International transfers

Your information may be processed in countries other than your own. We take steps to ensure appropriate safeguards are in place where required by applicable law.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy.

Contact

For privacy-related questions, contact us at slotlinq@gmail.com.