Support

How can we help?

Answers to common questions about booking, accounts, and business setup.

Booking

How do I book an appointment?: Search for a service or business on SlotLinQ, choose the one you want, select a service and available time, then confirm your booking. You'll receive confirmation details for your appointment.
Can I book without an account?: Some businesses allow guest booking. Creating a free SlotLinQ account lets you manage all your appointments in one place.
How do I cancel or reschedule?: Use the link in your booking confirmation email, or sign in to My Appointments to manage upcoming bookings. Cancellation policies vary by business.
What if a business has no availability?: Try a different time, branch, or nearby business offering the same service. Not all businesses show real-time availability on the marketplace.

How do I create an account?: Click Get started or Register, enter your details, and verify your email. You can also sign up with Google where supported.
I forgot my password: Use the Forgot password link on the sign-in page. A reset link will be sent to your email.
Where are my appointments?: Sign in and go to My Appointments to see upcoming and past bookings made through SlotLinQ.

How do I list my business?: Register your organization on SlotLinQ, complete setup, publish your booking website, and opt into marketplace listing from your settings.
Where do my staff sign in?: Staff and administrators sign in at your organization's SlotLinQ website (your subdomain), not the central consumer site.
How does marketplace listing work?: When listed, your published services and branches appear in central search results. You control what's public and can unpublish at any time.

If you can't find what you're looking for, contact us and we'll get back to you.